Confidentiality Policy

Last updated: 12 October 2026 · Next review: October 2027

What you talk about in sessions is confidential. Support workers don't discuss you with anyone outside Neurodivergent Minds, including your university, family or friends, unless you ask us to or one of the exceptions below applies.

When we may need to share information

• You or someone else is at serious risk of harm (see our Safeguarding Policy).
• A child may be at risk of harm or neglect.
• We learn of a serious crime, terrorism or extremism (the Prevent duty).
• The law, a court, or a regulator requires it.
• Student Finance England or DfE audit our DSA-funded work. They may look at timesheets, session records and work plans.

Wherever it's safe to, we'll tell you before we share anything and explain why.

Sharing with your university

At the start of support we'll ask whether you're happy for us to share your work plan and support records with your university's disability team, for example to coordinate support or for audit. This is your choice. Saying no won't change the support you get, and you can change your mind at any time.

Supervision

Support workers take part in professional supervision. Cases may be discussed in supervision without names or identifying details.

Working remotely

Support workers take remote sessions from a private space where they can't be overheard, use headphones, and never record sessions. See our Remote Support Policy.

Questions about this policy

Email nmh@neurodivergentminds.com. You can ask for this policy in another format (large print, plain text, or read through together in a session).

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